Citizens’ appeals were mostly regarding clarification of matters on state registration of rights to immovable property and their encumbrances; state registration of entrepreneurial activity and its termination; state civil status registration; provision of extracts from the State register of citizens’ civil status; obtaining state social assistance; inheritance matters; obtaining temporary housing and employment, etc.
Generally, in order to provide free primary legal aid, there are 659 public reception offices operating under regional justice departments.